Frequently Asked Questions (FAQ)
Alarms Secure LLC – Protecting What Matters Most in the Tri-State Area
🔒 Security Systems
Q: What types of security systems do you offer?
A: We offer professionally installed intrusion alarm systems, video surveillance (CCTV), access control systems, smart locks, and environmental monitoring (smoke, carbon monoxide, and water leak sensors).
Q: Can I control my alarm system remotely?
A: Yes, our systems include smartphone integration, allowing you to arm/disarm your system, view live cameras, and receive alerts from anywhere.
Q: Do you offer 24/7 monitoring?
A: Absolutely. We provide affordable 24/7 UL-certified professional monitoring to protect your property around the clock.
Q: Will your systems work during power outages?
A: Yes. Our systems include backup batteries and can use cellular communication to stay online during outages.
💡 Low-Voltage & Smart Home Services
Q: What other services do you offer beyond security systems?
A: We also install WiFi networks, low-voltage lighting, smart thermostats, intercom systems, pool automation, and home theater wiring.
Q: Can you upgrade my current WiFi setup?
A: Yes, we specialize in improving home and business WiFi by installing professional-grade routers, mesh systems, and hardwired access points.
🛠️ Installation & Maintenance
Q: Do you offer free estimates?
A: Yes, we provide free on-site or virtual consultations to understand your needs and give you an accurate quote.
Q: How long does a typical installation take?
A: Most residential installations are completed in one day. Larger commercial jobs may vary depending on scope.
Q: Can you take over an existing alarm system?
A: In many cases, yes. We can evaluate your current equipment and provide a takeover option if compatible.
Q: Do you service older systems?
A: We support many legacy systems and can provide upgrades or repairs if your equipment is still operational.
💰 Pricing & Contracts
Q: How much does a typical system cost?
A: Pricing varies by system size and features. We offer flexible packages for homeowners and businesses, including monthly monitoring as low as $19.99.
Q: Do you require long-term contracts?
A: No long-term contracts are required. We offer month-to-month options and transparent pricing with no hidden fees.
Q: Can you help me save on monthly costs?
A: Yes! We can eliminate cloud storage fees, reduce rental fees from your internet provider by upgrading your network, and bundle services for additional savings.
🌎 Service Areas & Licensing
Q: What areas do you service?
A: We proudly serve Delaware, New Jersey, and Pennsylvania, including surrounding regions.
Q: Are you licensed and insured?
A: Yes, Alarms Secure LLC is fully licensed, bonded, and insured to operate in the states we serve.
📞 Support & Contact
Q: How do I schedule a consultation?
A: You can call us, email us, or fill out our online contact form. We typically respond within 24 hours.
Q: What should I do if my system is having an issue?
A: Contact us immediately. We offer responsive support and can schedule on-site service quickly.